FAQS

• What types of properties have you worked on?
• What types of roofing systems do you install?
• What’s your EMR?
• How do you handle it when your estimates come up short?

(Click for answers from Joseph Cannon, Sentry Roof Services chief estimator.)

• My EPDM roof is 20 years old — should I replace it?
• How long does a flat roof last?
• If we had a severe leak recently, does this mean it’s time to replace the roof?

(Click for answers from David Tidd, Sentry Roof Services vice president and general manager.)

• If the roof isn’t leaking, why pay for maintenance?
• How often should my roof be looked at?
• What’s included in your maintenance program?
• How does a maintenance program affect my warranty?

(Click for answers from Joseph Cannon, Sentry Roof Services vice president of estimating and chief estimator.)

• Do you do warranty work?
• What’s covered in most warranties?
• What is my responsibility in maintaining my warranty?
• How long are your warranties for re-roofing and roof construction?

(Click for answers from Bill Lomel, Sentry Roof Services president.)

• What is the best roof?
• Is my job is too small for you guys?
• How much should I budget for a roof?
• Do you work outside of metro Atlanta?

(Click for answers from Bill Lomel, Sentry Roof Services president.)